Lost previous account, can't reset password« Back to Questions List
Hello, I have been trying to get in contact with Tech Support but they are not responding on skype nor twitter. I have another account with which I purchased a license. One day it stopped working and I can't login in anymore. I have tried to reset the password but the URL you send gives an error. I attached the error after entering a new password https://drive.google.com/file/d/1-udTrLXB6iZ3Ehe3ICdBTIBRfm7vr_E5/view?usp=sharing
 Added July 18, 2022 10:29 am |
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Hi you should receive the email with your new password. Login and change your password when ready.  Answered On July 18, 2022 3:31 pm # |
Ok we notified tech and you should receive an email shortly (within 1h) with a new password. Answered On July 18, 2022 1:43 pm # |
Yes, it's elestud.io with the email ******@elestud.io  Answered On July 18, 2022 1:16 pm # |
Hi, we can help. Do you remember your old user name? Answered On July 18, 2022 1:06 pm # |
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